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Kirby

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The Kirby Company is an American company. The company was founded in 1917. In 1920 the company became a direct selling organization. The founder of the company is a famous inventor Jim Kirby. The company specializes in developing, manufacturing and distributing of a home care system based on vacuum cleaner design. The very last model of it is called Sentria system. In addition, the company offers a wide range of related accessories. Kirby vacuum cleaner is the leader in the industry. Recently Tech Drive Variable Power Assist was added to the Kirby home care system.

With the help of The Kirby Company even has patented a special bag system.
Please try to contact Kirby Customer Service directly prior to posting any complaints on this site.

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Girl_in_...
Kirby - Not such a bad thing..
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I don't normally comment on these. I was reading this though and just had to put in my two cents. I was down and out for money awhile back and these guys were adver...

#318875
May 16, 2012
8

Badprodu...
Kirby - Crappy Company to work for!!
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

For my own reasons, I don't wish to provide my name, but having just left a 2 month stint working for the Kirby Co. out of the WNY area, I am thanking God eveyday now t...

#318407
May 14, 2012
29

Bluefin1
Kirby vacuum sweeper dealers
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

On April 30 2012 @100 hours three Kirby dealers came to are home. we told them that we where not interested! they pushed there way into are home. are free air fresher for the show ...

#315773
Apr 30, 2012
128

Jg132
Kirby Vacuum warranty?
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

My wife purchased a Kirby vacuum about 15 years ago with her ex-husband. After the divorce she had the Kirby. My wife and I have been married for many years now. We contacted Kirby...

#315684
Apr 30, 2012
122

Newkirby...
Kirby Sales Verbally Assaults Busy Customers
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Funnier than sh**. I get a knock on my door, answer it. She asked are you the lady of the house, I said yes, she then handed me a gift. Said this is for you.... I said oh thank you...

#313582
Apr 20, 2012
236

Shyla
Kirby vacuums
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Have tried for 2 months to get someone out here to my house to fix or retrieve a vacuum that i purchased in november. i have been calling them and leaving my phone number since feb...

#311840
Apr 13, 2012
154

Kirbynig...
We let the Kirby man in and he stole my iphone. We filed a report with police.
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

We let the Kirby man in our house. After telling him many times that we didn't want a Kirby, he went to the bathroom, came back than i noticed that my i-phone vanished from the...

#306107
Mar 20, 2012
396

Layjacobs
Kirby vacuum bullying?
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Kirby vacuum bullying? I can accept the sales pressure and that it is the consumer's choice to purchase, but the customer service from both distributer & headquarters, once the...

#303515
Mar 09, 2012
360

Deaf_hoss
Scam entry then High pressure Kirby sales
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

They send a Midget to ring door bell, to offer a can of glade spray, get you to open the door then tell you, no obligation, nothing to buy the midget just comes in and the midget s...

#299307
Feb 22, 2012
680

Anonymous
Kirby - Free Carpet Cleaning
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Delighted with the call to say I would get a free carpet cleanin of one room. Appointment was sent and two men arrived said they needed to look at the room and then one said he ha...

#295397
Feb 08, 2012
716

Payed al...
Kirby - You guys are idiots
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

You complain about the postings on CL because ohhh i cant handle that they lied to me. Well boo *** hoo apply to another ad. I have been selling for four years and I love it i m...

#295078
Feb 07, 2012
535

BIG_ZI_Z...
Kirby IS THE BEST OF THE BEST!!!
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Kirby is not a scam!!! Just because you can't sell and suck at selling doesn't mean you'll make big money!If it were so easy everyone would do it and make it! I...

#294673
Feb 05, 2012
484

Cadbuary
Kirby Vacuum Employment Scam
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I too fell for the craigslist Kirby scam. They make it seem like you'll make big bucks when you never do. They all curse like sailors during your training, they smoke and drive...

#293345
Jan 31, 2012
950

Edubeaut...
Contact me if you want about your experience w/ "Kirby " AKA RTS.
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

For now I will keep my identity disclosed. I (unknowingly) took a job for those low lifes and got *%#@ and w/o any vasoline!!!! I'm Italian and most of you know the tempa of a...

#285727
Jan 02, 2012
786

Anonymous
Kirby Vacuum Lies and More Lies
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

The experience I am about to share occurred several years ago. I was only reminded of it when Kirby (Extreme Technologies of Knoxville, TN) came to my door recently to offer a free...

#285628
Jan 01, 2012
767

Bingonut...
Kirby - They broke the law were i had the cops looking for them
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I get a call saying i won a free cleaning of my carpert .could they come in to clean it i said yes she said how about at 3pm i said sure .at 2pm i get this knocking at my door it...

#284205
Dec 27, 2011
751

Anonymous
Kirby Vacuums
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

First let me say that the people that come to your house are very misleading. They told me they would show me how the machine worked and clean one carpet. I told them I didn'...

#280073
Dec 08, 2011
662

Dbb
Kirby
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Well here is to the complainers about the Kirby vacuum........Yes I am sure it is hard work....but if you don't work hard , how do you achieve things in life.....go buy a lotto...

#278979
Dec 03, 2011
562

Ndangelo
Kirby - Total lie about what they were there to do
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I can't beleive the company like Kirby who has been around for so long hires total scammers. We were told it was a new carpet cleaning company in the area and would come to cle...

#273337
Nov 07, 2011
796

Anonymous
Kirby Lied To My Daughter About Customer Service
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

My daughter went for a position for customer service with Kirby and was all excited that she got the position. What she didn't know is that it wasn't for customer service,...

#266315
Oct 05, 2011
1196

MythOne
Must read if you work for Kirby !!!
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

If you work or are thinking about working for Kirby I Beg you to take a moment of your time and read this!!!I had the worst employment experience of my life, and Ive had some...

#261370
Sep 12, 2011
1686

Carlaf
Kirby vacuum ate a hole in my floor.
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I bought a Kirby vacuum and I feel like an *** for falling for this ripoff. This "great" suction machine wouldn't even pickup strings off the floor. I thought I was doing s...

#258994
Aug 31, 2011
955

Anonymous
Kirby - Rude salesman
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Kirby salesman came to my house today August 26 and they were rude,rude, rude. They first sent in a very pregnant lady to say they wanted to clean my carpet for free. What a scam...

#258037
Aug 26, 2011
902

Anonymous
Kirby - BAD BUSINESS, RUDE EMPLOYEES, RUDE OWNER
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Very bad customer service. I was set up to receive a free 2 room carpet cleaning. Had my 2 rooms cleaned out and after the employees were over 20 minutes late without a phone call ...

#257125
Aug 22, 2011
827

Anonymous
Kirby - Not happy about changing my hectic schedule around for nonscence
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I had Kirby set an appointment 3 times in 1 week i had to change my work schedule around the first excuse was the driver was in a car accident 10 minutes before showing up. i calle...

#254174
Aug 08, 2011
765

Mollycue
Kirby - Misrepresent overpriced product
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I bought a Kirby 15 years ago because it had a lifetime guarantee. Well, they are good machines, but considering about every 3 or 4 years I have to spend at least a couple hundred...

#253578
Aug 05, 2011
840

Fireflyd...
Working for Kirby = Unpaid Intensive Labor
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

I had a very similar experience as Former Dirtsucker Salesman. Desperate for a job, I answered the ad on Craigslist. The ad itself was ridiculously vague, said nothing about Kirby ...

#252459
Jul 31, 2011
1485

JRC
Kirby - Unprofessional Sales Practices
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

Two Kirby sales people banged on my door on a Saturday evening around 7:00 PM last weekend. One of the two young ladies gave me a card and told me they were with a new carpet clea...

#252058
Jul 29, 2011
866

Anonymous
RTS Kirby distributors Greenville sc, defrauds employees and customers
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

The stories of fraud about kirby reps are true. I worked there for three weeks and was told i was employed to do demonstrations that are set by company and not sales and would be p...

#252049
Jul 29, 2011
1184

Just1cindy
Kirby Vac has dishonest employment tactics
5.0 Consumer Relations Department 1920 West 114th Street ClevelandOH 44102 1-800-494-8586 http://www.kirby.com/Portals/0/contact_us.html

My daughter was desparate for work and even after reading the Kirby warnings decided to try it. I mean, she wasn't working and maybe she would be good at sales. If nothing els...

#250130
Jul 20, 2011
1290
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