Pissed Consumer - Kirby Scams Elerly again...

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Kirby Scams Elerly again...

Apr 19, 2008

kirby complaint

My mother was introduced to one of Kirbys finest. He gave a 3 hour pressure deal to a 67 year old women this time, said she could keep it 3 days and return it if she decieded she didnt want it. Now they wont return her calls or come get the 1600 dollar machine thats not needed for a 500 sq. ft. appartment with 200 dollar carpet she doesnt own. Where are Kirby's ethical and moral minds ? I dont know how to help my mom here except to have her send it fed X with a reciet request, any ideas?

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Comments (2)

1. Written by ex kirby rep, on 10-05-2008 06:09

heres what u do u send your notice of canclation in the 3 day notice and they have to pick your kirby up within 20 days look at the paper work in every contract and also u can call the kirby companty 1800 number and tell them what happen and they send a letter to the office in the town and they have to do somthing but just make sure u tell them your moms age because there is also a rule for kirby companty that if person buying the kirby they have one year to cancale the contract and they have to give back there money if there over 60 it called the golden ager call 1800 for kirby factory and they MAKE SURE ITS takin care of and just so its known i working for them for 3 years and i nerver made anyone buy anything they didet want it and older people 99% of the time they buy them to help out the kid who showed it to the 3 hrs means they guy who showed it was new but yea man kirbys great place to work and u get go on trips all over the world u like anyone else find there always one person to rune the fun for everyone else

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2. Written by Vicki, on 20-04-2008 01:45

Please read the fine print on the back of your paperwork. You call the main office, tell them to send someone to pick up the machine. Then follow up with a certified letter. Most states have a 3-10day right to change ones mind for purchases over $500. You must make it available for pickup for I believe it is 10 days. If it is not picked up within that time frame, you have a free machine. My mother was pressured into buying at $1800 machine. She eventually wound up with a free machine because we had everything on paper and no one came to pick it up.

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