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I was in between jobs, and living on my own. I was desperately looking for work and I saw a sign one day that said "make 500 a week", with a phone number. I was very excited. I love working and knew whatever it was i would try. I immediately called and got an...
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1.5
#1125143
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I worked for them for a month. In an email they stated earn 1000-1500 a week every week with no mention of a commission. They told me it was a management job and then on the last day of training they told us it was door to door.They had us learn this immoral unethical...
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1.6
#1122547
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My husband and I just purchased a new home and every week for the last four weeks; someone from Kirby rings our doorbell trying to sell us one of these systems. I am disabled, I work from home, and every time they ring the doorbell it disrupts my work and I have to...
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TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post.Even though The Kirby Company is not a party to the sales contracts between consumers like yourself and the independent distributorships...

1.0
Kirby, Texas
I didn't like
  • Rude and persistent sales people ignoring no soliciting sign
#1118287
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Kirby - Not happy

Kirby
#1122567
Unprofessional at my door tonight!
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Kirby - Approximately 3 weeks ago they came in to do the sells pitch

Kirby
#1103969
They did the so called carpet cleaning. Carpet still looks the same, stains are still showing and now my carpet stinks. Trying now to contact them so that they can fix the problem or pay to have Stanley Steamer come in. Something has to be done. Cannot get rid of the smell unless windows and doors are open. Fine for summer and fall but not winter.
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Kirby - Hard selling and liars

Kirby
#1103440
1.0
Details
Had a call for a so say yearly service, agreed to let the agent into our home and he was trying to hard sell a service plan!
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Kirby Vacuum Cleaner Review

Kirby
#1037448
1.5
Details
We paid a lot of money for this vacuum cleaner and I am extremely unhappy
Comment
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I liked my Kirby vacuum so much I bought two more! I own two and gave one to my son. I have one for each level of my house. I only have carpet in basement , but I mainly use mine for dusting and hardwood floors. I have 5 animals and it's great for cleaning up hair and...
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4.6
#1116532
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If you don't cancel your contract within 3 days you're stuck with it. No return policy! I purchased the Avalir unit on 8/5 and was ready to return it on 9/21. The unit is heavy, bulky, and hard to maneuver. Don't engage the gear drive if you are not wearing shoes! When...
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Anonymous
Anonymous

Yep, you have (3) days to return it and day 1 starts from the day you purchased it. For others reading this, it's not enough to just call and say I don't want it. You need t...

1.4
I liked
  • Salesperson
I didn't like
  • Hard to use
  • Customer service
  • Too many parts
#1103978
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I'm glad to see positive post instead of only criers. By reading one can definitely discifer what generation they are from. Me myself am not affiliated with a distributor no longer. However I experienced how hard work and detrrmination rewarded an individual. Kirby is...
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Anonymous
Anonymous

I can tell what generation you are from. You are from the generation that decided to quit school prematurely. Was 5th grade your senior year? Seriously, did you not proofre...

#1101192
Reply to reviews
Got roped in to the demo, and oh such a deal, but only if you act now and spend 5 times what a vacuum should cost. It's heavy, can't get under anything with it, cord is a PIA, no retractor on it, accessories are useless. A headlight on a vacuum, I never could grasp...
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TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post.Even though The Kirby Company is not a party to the sales contracts between consumers like yourself and the independent distributorships...

Anonymous
Miley1984

We were disheartened to read your post. Even though The Kirby Company is not a party to the sales contracts between consumers like yourself and the independent distributorship...

#1093860
Reply to reviews
The 1st person to enter my home stated they were a cleaning service. I told her I needed grout removed from my kitchen baseboards. I just had a new floor installed and the workers did a sloppy job. There was thick gray grout on my baseboards and on tile surface. She...
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Anonymous
Anonymous

In what world do you think there are people going door to door, legitimately offering to clean homes for free? You should have realized something was up and why are you letti...

Anonymous
Anonymous

You should have called 911 on the spot to get them out of your house.

1.6
Kirby, Vermont
I didn't like
  • Rudeness
  • High pressure sales
  • Lies and deception
#1088685
Reply to reviews
I worked for them for nearly a year. You will never do 60 demos in a month and they wont pay you even if you do. They tell you that its possible to earn big money but trust me you wont. Just before i left i was haulled into the managers office to be told i was a ***...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello We were disappointed to read your post. Even though The Kirby Company is not a party to the agreements between the salespeople or dealers that were at your home and the ...

TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disheartened to read your post. It appears that you were affiliated with an authorized, independently owned and operated distributorship of Kirby products as an...

2.0
#1080848
Reply to reviews
I have been trying to get in touch with a representative for the past two and a half months because you guys have been illegally taking money out of my account I did not authorize for you guys to be withdrawing money for the past year-and-a-half now and getting phone...
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TheKirbyCompany2015
TheKirbyCompany2015

We were disappointed to read your post regarding an independently owned and operated distributorship of Kirby products. It is important to note that while The Kirby Company is...

Anonymous
Anonymous

Either close the account or put a stop payment on Kirby. That's what I had to do.

1.0
#1062231
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