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Was lied to about the price. They Didn't ship free floor tools as promised. and my Vacuum broke down after 2 months. Company will not return my calls. I have written four e mails with no replies. I have called the distributor four times and he wont call me back. Kirby...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disappointed to read your post. As a bit of background, The Kirby Company manufactures high-quality, home cleaning systems, which it markets exclusively to aut...

1.6
I didn't like
  • Sales
  • Service quality
#1041406
Reply to reviews
Kirby people came to the house unbidden one Saturday and did a Kirby Avalir demo. Impressive vacuum but the starting price of 3K was amazing. Salesperson got the price down to 1.8K but still way too much: It's a freaking VACUUM, people! Salesperson was fine. Courteous...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello. We appreciate your kind words in recognition of the value of the Kirby Home Care System, and we are glad that you had a good experience with the independent salesperson...

3.3
#1023087
Reply to reviews
Horrible!!! Bad business and employee ethics all around. They actually give the product a bad name! Read the fine print before you start working there. They use you just to get a list of contacts & in-spite what ever they tell you do not look for a check unless you...
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Anonymous
Anonymous

These pathetic sales techniques have been used since the 80s, that I know of.

TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disheartened to read your post. It appears that you may have been affiliated with an authorized, independently owned and operated distributorship of Kirby produ...

#1022026
Reply to reviews

Kirby Vacuum Cleaner Review

Kirby
#1037448
1.5
We paid a lot of money for this vacuum cleaner and I am extremely unhappy
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Positive Experience Review

Kirby
#664739
4.5
Great product and my salesman is great!!!!
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Carpet Cleaning Review

Kirby
#648935
this company I made an appointment for them to come out and do a free carpet cleaning once I told him that I was renting to own they refused to clean my carpet this is discrimination! I own my own cleaning business I was a potential customer smh
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Kirby Vacuum Review

Kirby
#648001
Selling Kirby vacuums. Lol what a laugh. I mean seriously say it slowly... Selling. Kirby. Vacuums. Hahaha what a joke.
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I bought a Kirby from a door to door salesman over 20 years ago. I'm very happy and still have my same Kirby.They maintenance it for free and we've only bought belts, bags and a cord, maybe a plastic fan thing. I have five kids and they were hard on it! They are just...
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TheKirbyCompany2015
TheKirbyCompany2015

Thank you for your positive post about your 20-year old Kirby vacuum! We appreciate your comments and your loyalty!

#1012635
Reply to reviews
on February the 9th 2017 my partner answered the door. I was asleep as I work at night and was awakened by laughter and the starting and stopping of a machine. when I opened the bedroom door there's this guy waving I said martin has dementia so he's not going to...
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Anonymous
JM

The same thing happened to us.

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your message about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Kirby C...

1.0
I didn't like
  • Sales practice
  • Lies and deception
  • Fraud
#1010246
Reply to reviews
I have owned a kerby for over ten years and always had someone come to my home to services it I was disgusted to find out today in order to have my hover serviced it has to be picked up by courier taken away and I have to do without for five days no replacement no one...
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TheKirbyCompany2015
TheKirbyCompany2015

Our UK Contact Center also handles matters in Southern Ireland.

TheKirbyCompany2015
TheKirbyCompany2015

Hello. We’re so sorry to hear about your frustrations. Would you please private message with us your telephone number and home address? We’d like to give you a call to gather...

1.0
I didn't like
  • No attempt at resolve
#1007847
Reply to reviews
The sales pitch in every negative review seems to be the same and the price points are all outrageous and range from $1300-$3600. Needless to say these traveling charlatans should be flogged for enabling a trash company like Kirby (which btw belongs to Berkshire...
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Anonymous
Anonymous

same old B*** S*** from the company.

TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disappointed to read your post. Even though The Kirby Company is not a party to the agreements between the salespeople or “dealers” that were at your home and ...

#999954
Reply to reviews
worst job that anyone could have the misfortune of coming across Sales Representative (Former Employee), Sacramento, CA – January 24, 2017 Pros: Lunch sometimes, sometimes dropped off at home Cons: Long hours, no breaks, no pay, illegal work My boyfriend worked for...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disheartened to read your post. It appears that your boyfriend was affiliated with an authorized, independently owned and operated distributorship of Kirby prod...

#996941
Reply to reviews
Kirby Rep by the name of Alex in the Canton MS came to my mom's house, did a demo and asked my mom to keep the equipment for a few days so the young guy with her could get a commission. She stated she would return two days later to pick-up the unit. Two weeks has now...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disheartened to read your post about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Ki...

#996783
Reply to reviews
Do not work for KIRBY VACUUM. It's a SCAM! Did everything the boss said. Worked 64 hours, sold 2 and received no pay. Do not fall for their ads of making thousands of dollars. It is the farthest thing from the truth. They are taking advantage of people.
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TheKirbyCompany2015
TheKirbyCompany2015

Hello. We were disheartened to read your post. It appears that you were affiliated with an authorized, independently owned and operated distributorship of Kirby products as an...

Anonymous
Anonymous

Do you mind sharing which distributorship this was so that others reading this can avoid them? What excuse were you given for not receiving any pay? I think you need to file a...

1.0
#994803
Reply to reviews