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1.9 Based on 65 reviews
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  • Customers like
    • Good product 6
    • I like the kirby 1
    • Vacuum 1
  • Customers don't like
    • Lack of respect 7
    • Being lied to 4
    • Sales practice 4

I got a Kirby as a gift and I hate it. Does not work nearly as well as my Eureka Pet Vac. It can't even pick up loose carpet threads. The Vacuum is really heavy and can not be used without the auto drive. If you are elderly or weak, you will have a hard time moving, or lifting this vacuum without the auto drive assistance. Aside from how crappy it works, it is bulky, heavy, very old fashion and not at all worth what they ask for. I feel bad... Read more

Was this review helpful? 2 0

I got a vacuum, the sales manager made me feel like I was a bad parent if I didn't get one. After purchasing it I tried to wash my floors with it. Had nothing but problems. My mother is disabled and can't keep bending over to switch out the attachment and I myself have been having medical problems. I called the Kirby company and was hung up on 3 times. The people at the ditributors office was very rude as well and did not want to help me with... Read more

Was this review helpful? 2 0

I don't understand the foolishness of this person. First they never stayed in Kirby long enough to learn anything about the company or the capability's of the system. While no machine will remove 100 % of the dirt in your carpet Kirby has Proven for over 100 years that no system comes close to the versatility and the capability's of a kirby to clean your home. No company stands by their product like Kirby with its lifetime rebuild warranty. ... Read more

Was this review helpful? 0 5

I work for Kirby in San Antonio Texas and been with them for about 10 months now. Ive made 1300 in a week when i was a canvaser "appointment setter". It really depends on your boss, my boss pays us 450 base pay a week and once YOU decide you can switch to pure commision. plus bonuses. Highest paycheck ive made in a week has been around1500. theres a girl there who made 3200 in a week and she holds the record. some other kirby distributors... Read more

Was this review helpful? 0 6

I became unemployed and my savings were dropping cause of bills I had I'm 18 btw I saw an add on Craigslist for a job didn't mention anything just waranty repair so I called same day had an interview and next day orientation. I went and she said you guys are going to repair kirbies but you must know how one works 2 more days of training followed by sketchy paper work were I gave my social and License to be copied after that the said you guys... Read more

Was this review helpful? 6 0

"Free Carpet Cleaning" SURE!!! 2 hour spiel about how great Kirbys are. He vacuumed for an hour and talked. put bubbles on my carpet. I said "Is it clean?" he said " Do you think it is clean?' I said " let's see" I got a clean white sock and rubbed the carpet he had " cleaned"The sock turned brown. OOPS. He packed up and left quietly. I WON!! bla bla bla bla bla bla bla bla ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad ad... Read more

Was this review helpful? 7 1

Kirby sales people are just money mongers who hide at the back of a so called good vacuum cleaner. The offices appear fake and the sale people are pushy non transparent ( cony) Read more

Was this review helpful? 5 0

We had a guy come out to do a demo and we set here and watch for 4 hours and then his boss came to do the paperwork and first didnt get it approved but then got it thru her boss well then we get a call after 3 weeks and they tell us we didnt get approved after the people say we did and we did all the paperwork they left the kirby with us and after we did the down payment now they want it back . Does anyone know how to get ahold of the top person... Read more

Was this review helpful? 4 0

My family was conned,swindeled tricked into helping a friend,we thought,who happened to be a long time Kirby salesman by the name of Ben Jones.This happened in Oklahoma.He is now in Washington.He gave my wife a Kirby vaccum cleaner for Christmas as a gift.He then told her he would need her info to set up her account.once he did that it would give him the vaccum at no charge That was her gift.well it didnt work that way.we got notices from u... Read more

Was this review helpful? 5 0

I actually had two of your employees at my house just two ago and they said they were from mankato, MN. I have to tell you how rude they were to me! I almost had my children go get my male neighbor just to kick them out! I do love your product but no means no and I highly suggest you train your employees on courtesy! Just because of my experience, I won't be buying a Kirby anytime soon... Read more

Was this review helpful? 6 0
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