198 views
4 comments

the phone call said i won a free 2 room carpet cleaning.the man came he seemed to not want to clean my carpets

he started the sales talk. Said do you want to buy a kirby vac?

if not he was not going to clean the carpets. i said clean the carpets then we can talk. He said the carpets had to be vacuumed with his new kirby before he would shampoo. but he could not use the bag or it would make it a used vac. so he would not clean my carpets they were not vac.with his vac and he could not use his vac or it would be used.

he had many reasons he would not clean the carpets.

when i insisted it was a prize winning and not subject to buying it first,

He very quickly and sloppily went lightly went over some of the carpet with the shampooer and left saying it did not do a good job because it was vav. with my kirby instead of his ???????

does this need a class action law suit to stop their lies

Reason of review: fraud that i won free carpet cleaning .

Kirby Pros: Fraud.

Kirby Cons: Fraud.

Location: Smithfield, Utah

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Awa Exe

Hello,

We appreciate the opportunity to address your comments, and we apologize for your frustrations regarding the individuals knocking on your door.

Although the companies or โ€œdistributorshipsโ€ that sell our products to consumers are independently owned and operated, we understand that they represent our brand.

As such, they are required to operate ethically and to provide the best in customer service.

We would appreciate it if you would please give us a call to discuss the salespeople or โ€œdealersโ€ that have been at your home.

You may reach our Consumer Relations Department by calling 800-494-8586. Representatives are available Monday through Friday 8:00 am- 5:00 pm, EST.

We look forward to hearing from you Consumer Relations

Guest
reply icon Replying to comment of Awa Exe

He didn't knock on her door. She clearly stated he called first and told her she had won something!

That is how he got access to her house! HE LIED!....

I did some checking and Kirby has been using this fake-@ss sales ploy of "you have won a free carpet cleaning since the late 90's. SICK SICK SICK!

Awa Exe
reply icon Replying to comment of Guest-1185400

Our Consumer Relations Department remains available should you wish to speak with them.

The number again is 1-800-494-8586, M-F 8:00 am- 5:00 pm, EST

Consumer Relations

Guest
reply icon Replying to comment of Awa Exe

Your customer service dept is a joke as well as your product and your company. ALL your sales reps Lie "YOU" know it and then when they do get in for that carpet cleaning they wont leave unless you buy.

They start at $3.400 and I got them down to $900 meaning if i did nt refuse to buy at the starting price Your company would have made over $2,500 cause I know at $900 your still making money YOU ARE RIP OFFS AND LIARS.

My aunt had someone come to her door and do a demo and they stole my Uncles Discover card from his wallet taht was on the bedroom dresser while he asked to use the bathroom.

LIES AND THIEVES!!!!!

Kirby Reviews

  1. 77 reviews
  2. 35 reviews
  3. 20 reviews
  4. 10 reviews
  5. 11 reviews
Kirby reviews