First they took 6 weeks to bring my deposit back, then they came at 10 pm at night after they had me sitting there all day to come!! Secondly, Alicia told me that I'm the reason why one of her reps didn't win the trip to Vegas because I cancelled.
Fourthly, SHE DIDN'T BRING MY VACUUM BACK THAT THEY TOOK!!! When I asked her where mine was she asked me, "what kind was it?' I said you don't know what kind of vacuum you took from my house? She shrugged me off and never said anything else about it. I was fuming!!!
I already told myself I was calling corporate first thing Monday morning and that's just what I did. I have never dealt with the most disrespect in my own home ever!!! I wanted to kick her *** and keep the Kirby but I said I will not stoop to her fat rude *** I'm leaving reviews all over the internet about this company. Stay away from ADivergent, rude and horrible customer service ever!!!
Guess I have to wait 6 weeks to get my $150 vacuum back, now!!! SMDH
Product or Service Mentioned: Kirby Sales Representative.
Reason of review: Poor customer service.
Location: Northfield, Illinois