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Kirby - Excellent experience

Rep, helped me so quickly yoput belt on.
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Helpful? Yes 0 No 2
#1267123
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On December 23, 2017, I purchased a Kirby Vacuum Cleaner. I was so happy about getting the vacuum cleaner, I did not think about all the lifting of the vacuum cleaner I would be doing, ( I am Disabled, I am being treated for a neck and lower back injury ). From day one...
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Helpful? Yes 1 No 0
4.2
Honolulu, Hawaii
#1257595
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Kirby - Just say NO

I hate this vacuum cleaner more than anything. The salesman would not leave my house and my baby was throwing up. He kept pressuring me my husband was gone out of town. I ended up buying a Kirby just to get these men out of my house. I wish there was a way to get my money back.
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Helpful? Yes 2 No 0
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1255667
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I'm an ex kirby salesman of fifteen plus years promoted to dist one time with two vacumns to make it work doubled my sales and everything went good for a couple months the factory that I worked for a guy in tn dangled the carrot for many years and never promoted me out...
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Anonymous
Anonymous

I hope you at least made good money by basically selling your soul. I can't imagine working for Kirby for more than 15 minutes.

Comment 1 comment
Helpful? Yes 3 No 0
#1254364
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My problem is with the demonstrator of the product. He was very rude and unprofessional. The person who made the appointment mislead me. She said she was the one who would be doing the demonstration. She lied, and brought in this rude guy named mark. Id never buy from...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello, we are very concerned with your post involving independent distributors. While we here at The Kirby Company are not a party affiliated with the agreements of the distri...

Comment 1 comment
Helpful? Yes 5 No 0
1.0
#1252860
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Im very angry i sent out my letter to take back the kirby the day after i purchased it and it has been 3 weeks and no one is calling me back or picking up kirby
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, we are sorry to hear no one has connected with you yet. We here at The Kirby Company take situations like yours very seriously. Please call us at 1-800-494-8586 to s...

Anonymous
Anonymous

I can pretty much guarantee you that when you call to check on why they haven't been by to pick up the machine, they will LIE and claim they never receive the cancellation not...

Comment 2 comments
Helpful? Yes 4 No 0
3.2
#1244516
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I sent back a brand new Kirby Vac and was promise a return of my old vac that Frank took in as a down payment. When I didn't hear from him, after many weeks, I tried calling , he was given my messages, and after another few weeks he finally called me and said he...
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Anonymous
Dave Hughes 217-725-4494

My name Dave E Hughes of Chatham IL Now I buy the Kirby Vac for to clean my trailer home carpets and It work ok good but my Partner Jock he say it needs a little more sucking ...

TheKirbyCompany2015
TheKirbyCompany2015

Hi Margaret, we are disappointed to read about your experience with an independent distributor and have passed your information along to our Consumer Relations department. If ...

Comment 3 comments
Helpful? Yes 3 No 0
#1241174
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Wish I had never opened the door. They tricked me into letting them into my home and after 3 hours it was clear the salesman was not leaving until he got the me to buy. I feel foolish for not being able to control the situation. I ended up purchasing something didn't...
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, we are disappointed to read about your experience. Please contact our Consumer Relations department at 1-800-494-8586 for further assistance. Thank you!

Anonymous
Anonymous

If it's been over 3 days, they won't take it back. The only loophole is if you are disabled and/or over 67, I think it is. You could take this to small claims court, which is ...

Comment 2 comments
Helpful? Yes 5 No 0
1.0
Product
Kirby Sales Representative
#1237206
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We’re a young couple and first month in our new home (seems similar to many others experience) we got basically harassed into buying a Kirby. Long story short....22 year old kid gets dropped off by his boss at our house. Cleans our house with barely any permission when...
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, we are disappointed to read about your experience with an independent distributor. While The Kirby Company is not a party to the agreements between the salespeople t...

Anonymous
Anonymous

The first thing is you learn to be rude to this type of person. TELL them to get out. Avoid timeshare presentations as they operate the same way. You have a major headache on ...

Comment 2 comments
Helpful? Yes 6 No 0
1.0
Product
Kirby Sales Representative
#1219960
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Contact Kirby

Mailing Address:
The Kirby Company
1920 West 114th Street
Cleveland, OH 44102
USA
Phone:
(800) 437-7170
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Kirby Products and Services

Similar to Kirby

Im upset with the Kirby the guy never fully gave me the information I needed. He basically lied changed prices and told me to lie so that I can be financed. I had no job I told him but the salesman was set on getting me set up into allot of mess. My fiance is the one...
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, we are disappointed to read your review. Even though The Kirby Company is not a part to the agreements between the salespeople or "dealers" that were at your home an...

Anonymous
Anonymous

Hopefully your fiancé will figure out your worth and dump you soon.

Comment 6 comments
Helpful? Yes 7 No 0
1.9
Des Moines, Iowa
Product
Kirby Sales Representative
#1202157
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