Kirby

The Kirby agent contacted us to have our Kirby Sentra serviced . We agreed and the Kirby was collected and returned a week later. Two weeks after it arrival the drive belt broke, so another drive belt was purchased. Upon examination the broken drive belt was badly worn.Cost was $10.00 for the drive belt. And that after a service. Was the light replaced , also a NO. Another fail! It was a rip off. In fact we spent a considerable sum of money for sweet *** all.

User's recommendation: Be very careful. would not recommend Kirby.

Mi aspiradora esta rebentando las bandas, lo maximo que me a durado una banda son 3 aspiradas y eso que no aspiro diario

I had 2 guys come to my door saying they were with Kirby while home cleaning systems. Do you use door to door sales

Nothing happened just need supplies

I am paying triple the cost for this vacuum, and I can't use it. The Kirby company is not reliable, and they are quick to send you to the credit report bureau. I have tried to reach out to several people in the company since I bought this machine and can't get any help. The rubber came loose and it never washed my rugs the way they said it would. This is a disgrace, and I feel robbed. They are taking their payment out of my account every month.

A salesperson went to my 75 year old mother's home and offered a demonstration during COVID. My mother has struggled with dementia, loneliness and allowed the lady in. The lady convinced my mother to but a $2461 system. No sales person should solicit door to door durning COVID and prey on the elderly. I have contacted Dazia Tucker and she offered no assistance. M A and Associates did not return my call. Of course, now that it has been explained to my mother she is embarrassed and does not want to persue this. I want policies in place that salespeople can not solicit door to door during pandemics.

I was disturbed after house calls after hours on a Friday night. I returned the Kirby unused the following Wednesday. I even called and the Tucson office and reported that I was canceling and to please refund my $800.00. I was then referred to Mn to a male representative who stated that I was of the appropriate age for a return but mentioned no accommodation of return of my $800.00 Now preferred credit is saying the vacuum was reposted when I can prove otherwise. Change or delete the credit report or I will pursue legal action.

User's recommendation: Never buy one or let them in your house.

I was not home at the time but the sales rep from Kirby by the name of Michael I don't know his last name, he did not leave a business card. But I know he is from Chicago Illinois, he was making sexual advances towards my wife and talking about very explicit and inappropriate behavior with my wife while my children were there and in front of my sister who is also a minor. This made all of them very uncomfortable and in fear for their safety, he was talking about swinging and asking if they knew anyone who does this and talking about other inappropriate behaviors and how to spot people who are swingers. He made several "dirty jokes" in front of my family.

User's recommendation: Don't care if they get more business.

Had 4 people came to my house, and two men left , they left a young boy and a woman. The woman doing my living room , I told her she was scaring my floor up and she said no I'm not , she keep on doing my floor and hard woods she messed my floor up. I think she got pissed off because I told her I didn't want to buy one.

I was advised and agreed to a price to purchase a Kirby machine however I was charged a different amount. Only to find out later from my daughter that she was offer the same product for 50% less $900.00 . I wish to cancel this agreement.

10-20-17 didn't know about this web page. Told by Josh (Her boss) who stopped by only need 15 min for Michaela to win a trip to Denver Colorado. Michaela came in. Told her we had to eat and leave in 3 hours with my kids just drove 13 hours to get them the day before. Don't worry I'll be gone before then. The price started at $2,298 Michaela even had the nerve to walk into our bedroom twice and wake my wife up that had a migraine to talk to her home from work because it was so bad ( I stepped outside to check on supper in the smoker). She still refused to leave said need to do more to qualify for my trip. Stupid me should have called the police they ruined our hole day mood of me and the kids. She had to keep going to qualify for the trip. Had to shampoo the couch, chair and then do the kids matrices. She told the couch would be dry we sat in the next day and our clothes got wet she soaked it so much. By the time it was over was ready to throw their stuff on the front yard then some guy came in and said don't tell anyone, but we could do $36 month and $986 on a repossessed told them to leave head pounding from the loud squealing noise from the belt slipping. When they left they tore the quote up and threw it on the floor and left their dirty sample filters all over. Told me to call the Des Moines office, we don't carry business cards. When I went outside, and they drove away they were packed in a 15 passenger van and would not even make eye contact and no license plate on the van. They were there so long we didn't get to enjoy supper because we had to leave because of our plans with the kids. I lost the day with my kids but smart enough not to buy something that drops $1,300 when a 20-year-old manager comes in listen to what they say. They sell refurbished at the Kirby stores!!! The kids picked their trash they tore u and threw on the floor because I refused to buy it.