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on February the 9th 2017 my partner answered the door. I was asleep as I work at night and was awakened by laughter and the starting and stopping of a machine. when I opened the bedroom door there's this guy waving I said martin has dementia so he's not going to...
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Anonymous
ChelseaMoonAngel

Please email me if this was Eric Wayne Helfer who shamed you or Joe Estrada!I'm trying to spread the word and shut Kirby down!Redmoonangel94@gmail.com

Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

1.0
I didn't like
  • No attempt at resolve
  • Lies and deception
  • Sales practice
#1010246
Reply to reviews
Kirby had their high pressure call dept set up a "free cleaning" at my home dropping a close relative's name to get their foot in the door even though I advised I have no rugs to clean and only hardwood flooring. They assured me they could do hardwood floor cleaning...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your message about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Kirby C...

I didn't like
  • High pressure sales
  • Complete denial of responsibility
  • No attempt at resolve
#951961
Reply to reviews
Kirby - Not happy!
I have emailed and contacted customer service quite a few times about my vacuum. It's not picking up like it's supposed to and it smells burnt when I use it. Somebody was supposed to come out and look at it but I never heard back from them. At this point I would never...
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Anonymous
The Kirby Company

Hi there, we are disappointed to read about your experience with an independent distributor! While we here at the Kirby Company are not a party to the agreements between these...

1.5
#1352011
Reply to reviews
I worked for them for a month. In an email they stated earn 1000-1500 a week every week with no mention of a commission. They told me it was a management job and then on the last day of training they told us it was door to door.They had us learn this immoral unethical...
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Anonymous
ChimneySweep

Kirby is bad. Brainwashing techniques used in training. Lavish incentives promised. Empty "call center". They said we would get appointments, only to be thrown out door to doo...

Wolfyy7
Wolfyy7

So disturbing. This company needs to go out of existence now. After Kirby vacuumed my bed the next day I woke up with bites all over my body and I discovered I now have bed bu...

1.6
#1122547
Reply to reviews
Amen to that!!! I’m from a pretty small town, Fort Walton Beach, Florida, and everyone knows everyone here. So when I purchased mine last year (2017) I was told the same thing: “Lifetime Warranty” and as long as damage was not caused by my neglect or abuse that I would...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello, we are very disappointed to read about your experience with an independent distributor. While we, The Kirby Company, are not an affiliated party to the agreements and d...

1.6
#1372728
Reply to reviews
Totally unacceptable. The doorbell rang. I answered it. It was an energetic fellow saying he wanted to offer a free cleaning. I was skeptical, very skeptical. After reassuring me 10 times and pushing his way through I said ok. Made it clear to him I had to get back to...
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TheKirbyCompany2015
TheKirbyCompany2015

Hello there. We were disheartened to read your post. Even though The Kirby Company isn't a party to the sales contracts between consumers like yourself and the independent dis...

Wolfyy7
Wolfyy7

A few days after Kirby vacuumed my bed, I discovered I now have bed bugs! The demo equipment they use is never cleaned and they use from house to house spreading parasites and...

1.0
I didn't like
  • Fraud
  • Wasted time
  • Unprofessionalism
#1184408
Reply to reviews
Im upset with the Kirby the guy never fully gave me the information I needed. He basically lied changed prices and told me to lie so that I can be financed. I had no job I told him but the salesman was set on getting me set up into allot of mess. My fiance is the one...
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, we are disappointed to read your review. Even though The Kirby Company is not a part to the agreements between the salespeople or "dealers" that were at your home an...

Anonymous
Anonymous

Hopefully your fiancé will figure out your worth and dump you soon.

1.9
#1202157
Reply to reviews
yesterday Kirby people came by and did a demonsrtation. I am disabled and could not afford. I started filling out paperwork as they kept trying to sell me the unit. Now I am worried because they have my social security number and drivers licsence number. I tried...
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TheKirbyCompany2015
TheKirbyCompany2015

Hi there, if you could please give The Kirby Company's Consumer Relations department a call at 1-800-494-8586 so we can further assist you, we would appreciate it. Thank you f...

#1389644
Reply to reviews
Got roped in to the demo, and oh such a deal, but only if you act now and spend 5 times what a vacuum should cost. It's heavy, can't get under anything with it, cord is a PIA, no retractor on it, accessories are useless. A headlight on a vacuum, I never could grasp...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post.Even though The Kirby Company is not a party to the sales contracts between consumers like yourself and the independent distributorships...

#1093860
Reply to reviews

Today I was approached by a women named Eva. She explained that her boss just opened a new "cleaning service company" in the area and as part of getting the word out they were doing a free buffing of hard wood floors. I said if it was free sure why not. She took my...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post regarding these independent salespeople. Even though these independent salespeople are affiliated with independently owned and operated...

#1060018
Reply to reviews