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Kirby had their high pressure call dept set up a "free cleaning" at my home dropping a close relative's name to get their foot in the door even though I advised I have no rugs to clean and only hardwood flooring. They assured me they could do hardwood floor cleaning...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your message about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Kirby C...

I didn't like
  • No regard for the customer
  • High pressure sales
  • No attempt at resolve
#951961
Reply to reviews
on February the 9th 2017 my partner answered the door. I was asleep as I work at night and was awakened by laughter and the starting and stopping of a machine. when I opened the bedroom door there's this guy waving I said martin has dementia so he's not going to...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

Anonymous
JM

The same thing happened to us.

1.0
I didn't like
  • Fraud
  • No attempt at resolve
  • Lies and deception
#1010246
Reply to reviews
I worked for them for a month. In an email they stated earn 1000-1500 a week every week with no mention of a commission. They told me it was a management job and then on the last day of training they told us it was door to door.They had us learn this immoral unethical...
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Wolfyy7
Wolfyy7

So disturbing. This company needs to go out of existence now. After Kirby vacuumed my bed the next day I woke up with bites all over my body and I discovered I now have bed bu...

TheKirbyCompany2015
TheKirbyCompany2015

Hi there, Your message above concerns us at The Kirby Company, and we are sorry to hear that you have had a frustrating experience with an experience with an independent distr...

1.6
#1122547
Reply to reviews

We bought our kirby less than a year ago, we spent thousands on it and also bought the shampooer with it. I cant even get it to vacuum. The belt keeps falling off and the hook is backwards it wont hold the belt. It is completely useless,and customer service has hung up...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were so disappointed to learn of your “Kirby” experience thus far. Our home cleaning systems stand for quality, reliability, and performance, and we want to help with g...

I didn't like
  • I will not recommend kirby to anyone
#940898
Reply to reviews
Got roped in to the demo, and oh such a deal, but only if you act now and spend 5 times what a vacuum should cost. It's heavy, can't get under anything with it, cord is a PIA, no retractor on it, accessories are useless. A headlight on a vacuum, I never could grasp...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post.Even though The Kirby Company is not a party to the sales contracts between consumers like yourself and the independent distributorships...

#1093860
Reply to reviews

Today I was approached by a women named Eva. She explained that her boss just opened a new "cleaning service company" in the area and as part of getting the word out they were doing a free buffing of hard wood floors. I said if it was free sure why not. She took my...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your post regarding these independent salespeople. Even though these independent salespeople are affiliated with independently owned and operated...

#1060018
Reply to reviews
Don't trust these people, they all use the same tactics, they play on your emotions by getting you to feel bad for them, they intentionally make the demonstration as long as possible to wear you down and make you feel you wasted their time. They will blatantly lie...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby! Buy one on eBay for $100 - $300 bucks.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE AWAY THOUSANDS TO KIRBY! DON'T BE DECEIVED BY GR...

Anonymous
Anonymous

We were suppose to get our old Kirby cleaned up & back to us in a week, still waiting...

1.3
#1053875
Reply to reviews
I was in between jobs, and living on my own. I was desperately looking for work and I saw a sign one day that said "make 500 a week", with a phone number. I was very excited. I love working and knew whatever it was i would try. I immediately called and got an...
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Wolfyy7
Wolfyy7

Don't ever buy a Kirby vacuum from Kirby!Buy one on eBay for $100 - $300.SAVE YOUR HARD EARNED MONEY PEOPLE! DON'T GIVE IT AWAY TO KIRBY! DON'T BE DECEIVED BY GREEDY KIRBY!The...

TheKirbyCompany2015
TheKirbyCompany2015

Hi there, Your message above concerns us at The Kirby Company, and we are sorry to hear that you have had a frustrating experience with an experience with an independent distr...

1.5
#1125143
Reply to reviews
They never told us where they were based at and was in a rush to get the money. The person talking to us ask us very personal questions that were not related to the sales. When process of showing us how the vacuum worked was very messy ( Which also took a lot of time...
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TheKirbyCompany2015
TheKirbyCompany2015

We were disheartened to read your message about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Kirby C...

2.3
I liked
  • Good product
I didn't like
  • High pressure sales
#959265
Reply to reviews
I am so upset that this company is still in business! First of all lying to me saying it has a "lifetime warranty." Then I found out NO only a three year warranty, but that is a JOKE too because it doesn't cover anything!!!! My Kirby is 2 years old and I hardly use it...
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TheKirbyCompany2015
TheKirbyCompany2015

We apologize for any confusion surrounding how the Kirby Home Care System Warranty was described to you. Your Kirby system has a 3-year limited warranty. Here’s a link that d...

Anonymous
Anonymous

My neighbor got her's from a vacuum shop for about $400 and this included a 3 year warranty thru the vacuum shop! Personally, I won't EVER purchase a Kirby as I find the sale...

I didn't like
  • Being lied to
  • Hate kirby
#948415
Reply to reviews