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Someone was suppose to have came and picked up this sweeper and we do not want it

Product or Service Mentioned: Kirby Sweeper.

Reason of review: Return, Exchange or Cancellation Policy.

Location: Charleston, West Virginia

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#1640205

They probably will deny all record of the conversation, if you did not send in a written cancellation via a trackable method. The last thing a Kirby sales person wants is to have to pick up a newly sold machine.

Everyone in the loops works on commission and they don't get a paycheck if you don't buy or you cancel.

You can try calling Kirby Corporate for assistance, as it seems they have completely stopped responding to complaints at this website. I guess the volume of complaints has just gotten out of control and they cannot keep up.

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