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1.0

Totally unacceptable. The doorbell rang.

I answered it. It was an energetic fellow saying he wanted to offer a free cleaning. I was skeptical, very skeptical. After reassuring me 10 times and pushing his way through I said ok.

Made it clear to him I had to get back to work in 5 mins, he said no problem. Very shady and I suspect he was drunk or under the influence of drugs or both. After using my vacuum cleaner he said his buddy was coming. Before I could respond a thug barged into my house with a huge box.

He said, "did he give you the run down?" I said, "I thought this was just a cleaning..." He said, "good" and left. Weird. Shady. The guy opens the box pulls out the vacuum and starts ** on my vacuum and bragging about how great his is.

15 mins in he's trying to clean my whole house. I don't have time for this. Thanks but no thanks. He doesn't listen.

He goes into my room after I said don't go in there. Tells me he a chemistry major and the reason I'm not getting good sleep is because I'm sleeping in dust mite *** and 2 pounds of my yellow skin I've been shedding... LOL. This guy really would make a good storyteller, because he could tell them for days it seemed.

Half hour later, throwing these stupid white discs around my house with tiny bits of dust he told me he wanted to start shampooing. I said nope, no way, times up. He started giving me a sob story about how his poor dad has pancreatic cancer and he needs to sell the vacuum to support him... Really...

This is a new low, pathetic. Then as he's packing up taking his sweet sweet time he makes a pretend phone to one of his Kirby buddies, probably from the video game lol. He said, "we want to start the new month off right, how about instead of $2,300.00 we discount it for an amazing one-time-offer for only $1,500.00" LOL. Kirby was trying to rip me for $800.00.

Wow this company is ripping everybody left and right. I said, "nope I'll just buy mine on eBay for $300.00, see ya later!" Then another guy walks in, says he's the general Kirby manager of Massachusetts like I'm supposed to bow before him. The guy doing the demo looked like he was his butler or slave. The guy says, nice house, tries to make small talk and asks me again if I wanted to buy.

I had to try really hard to keep my composure from not bursting out in laughter. Most average Joe's don't have over $2,000 to drop on a vacuum to clean. I'm not Oprah so no, not interested, get away. Finally they left an hour later.

This company is horrible. Do not trust them, do not let them in your house. They want to waste your time, that's all. These people need to do normal advertising for the 21st century like everybody else and leave people alone.

Stay away from my home Kirby. UPDATE: Kirby asked me for referrals and when I refused they went through my phone when I went to use the restroom, stole my contacts and said to my contacts (that they stole from me) that I referred them!

Unbelievable! This company is so pathetic!

Reason of review: Stole my contact information and used my name after vowing not to do any such thing. Had to get back to work. Lost $100 in wasted time..

Monetary Loss: $100.

Preferred solution: Full refund.

Kirby Cons: Unprofessionalism, Racist, Wasted time, Fraud, Scam.

Location: 323 Andover St, Wilmington, MA 01887, USA

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Awa Exe

Hello there. We were disheartened to read your post.

Even though The Kirby Company isn't a party to the sales contracts between consumers like yourself and the independent distributorships that sell Kirby products, The Kirby Company still takes matters, like yours, that involve these distributorships seriously and would like to discuss your concerns.

Please contact us at 1-800-494-8586 so a Consumer Relations representative can investigate your concerns. We look forward to speaking with you.

Guest
reply icon Replying to comment of Awa Exe

Actually you donโ€™t or you wouldnโ€™t use them to hide behind. Kirby is a pathetic company the terrorizes poor homeowners.

Dailon Egh

A few days after Kirby vacuumed my bed, I discovered I now have bed bugs! The demo equipment they use is never cleaned and they use from house to house spreading parasites and bed bugs everywhere. DON'T LET THESE *** INTO YOUR HOUSE OR HOME!

Guest
reply icon Replying to comment of Dailon Egh

I am not surprised to read this as there is no telling how many houses before you saw that same vacuum.

Dailon Egh
reply icon Replying to comment of Guest-1429956

Yup. So even if you don't buy a Kirby vacuum just letting these *** into your home will cost you roughly $1,000.00 between damages from having to buy a new bed, medical expenses and time lost from work.

FOLKS BEWARE! NEVER LET KIRBY INTO YOUR HOUSE OR HOME EVER!

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